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Conjunctivitis

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Conjunctivitis (Pink Eye) — Symptoms, Causes & Same Day Treatment

Medically reviewed by Dr Sulaiman Shah, GMC No. 7038832 — The GP Clinic, 124 City Road, London.

Last updated: September 12, 2026

Quick answer: Conjunctivitis, also known as pink eye, is inflammation of the clear membrane covering the white of the eye, causing redness, discharge, and irritation. The good news is that the vast majority of cases are mild and clear up on their own within one to two weeks, without any lasting effect on your vision. See a GP if symptoms are severe, worsening, or affecting your vision.

Conjunctivitis is one of the most common eye conditions seen in UK general practice and pharmacies, particularly among children, where it spreads easily in nurseries and schools. Despite how common it is, many people aren’t sure whether their symptoms mean they need antibiotics, whether they’re contagious, or whether they can still go to work — and getting these answers right matters for both your recovery and everyone around you.

Working out exactly which type you have — and what to actually do about it — is where our online GPs can help.

Conjunctivitis (Pink Eye) — Symptoms, Causes & Same Day Treatment

What Are the Symptoms of Conjunctivitis?

Symptoms vary depending on the cause, but generally include:

  • Redness — across the white of the eye, giving it a pink or reddish appearance
  • Watery or sticky discharge — the colour and consistency vary by type (more below)
  • A gritty or burning feeling — as though something is in the eye
  • Itching — particularly common with allergic conjunctivitis
  • Crusting — especially noticeable first thing in the morning, sometimes sticking eyelashes together
  • Swollen eyelids — mild to moderate puffiness of the lid
  • Sensitivity to light — mild discomfort in bright conditions

Which Type Do You Likely Have? A Quick Matching Guide

The type of discharge and accompanying symptoms are the biggest clues to what’s actually causing your conjunctivitis:

  • Thick, yellow or green sticky discharge, one eye affected first → most likely bacterial
  • Watery discharge, alongside a cold, sore throat, or general viral symptoms → most likely viral
  • Intense itching, watery discharge, affecting both eyes, alongside sneezing or a runny nose → most likely allergic
  • Clear discharge following exposure to smoke, chlorine, or a chemical → most likely irritant-related

This is a helpful starting guide, but a GP or pharmacist can confirm which type you’re dealing with if you’re unsure, since treatment differs meaningfully between them.

What Causes Conjunctivitis?

  • Viral infection — the most common cause, often linked to the same viruses responsible for the common cold
  • Bacterial infection — commonly staphylococcal or streptococcal bacteria, often spread through touching the eyes with unclean hands or sharing towels and makeup
  • Allergies — pollen, dust, pet dander, or cosmetics triggering an allergic reaction in the eye
  • Irritants — chlorine, smoke, or chemical exposure causing temporary inflammation
  • Contact lens wear — a rarer form called giant papillary conjunctivitis (GPC) can develop with long-term lens use

Conjunctivitis vs Dry Eye vs Stye vs Allergic Reaction

Several eye conditions share overlapping symptoms, which is exactly why so many people get confused about what they’re dealing with:

Condition Key Distinguishing Signs
Conjunctivitis Redness across the whole eye surface, discharge, often both eyes eventually affected
Dry eye Gritty, burning sensation, worse by end of day, minimal itching, no significant discharge
Stye A distinct, painful bump on the eyelid edge, usually one eye, localised rather than across the whole eye
Allergic reaction (without infection) Intense itching as the dominant symptom, watery eyes, often with nasal symptoms, no crusting or sticky discharge

Is Conjunctivitis Contagious?

This depends entirely on the type. Viral and bacterial conjunctivitis are both contagious, spreading through contaminated hands, shared towels, pillows, or cosmetics, and through close contact with someone who’s infected. Viral conjunctivitis is typically contagious for around 10 to 14 days, while bacterial conjunctivitis stops being contagious roughly 24 hours after starting antibiotics, or around a week if left untreated. Allergic and irritant conjunctivitis are not contagious at all, since they aren’t caused by infection.

Reducing the risk of spreading it:

  • Wash your hands frequently, especially after touching your eyes
  • Avoid sharing towels, pillowcases, or eye makeup
  • Use a separate towel for the affected eye if only one eye is infected
  • Avoid rubbing or touching your eyes unnecessarily

Do I Need to Stay Off Work or School?

This is one of the most commonly asked questions, and the answer often surprises people. UK health guidance does not generally recommend staying away from work, school, or nursery because of conjunctivitis, unless you or your child are feeling particularly unwell, or there’s a known outbreak within the setting. Good hygiene — regular handwashing and avoiding shared items — is considered sufficient to reduce the spread in most everyday situations, rather than exclusion being necessary.

Contact Lens Wearers and Conjunctivitis

If you wear contact lenses and develop conjunctivitis:

  • Stop wearing your lenses immediately and switch to glasses until your eyes have fully recovered
  • Throw away any disposable lenses worn since your symptoms started
  • Thoroughly clean and disinfect reusable lenses and cases, or consider replacing the case entirely
  • Discard any eye makeup used around the time symptoms began
  • Don’t resume lens wear until your eyes are completely back to normal, as lenses can prolong irritation or reintroduce infection

If you develop repeated episodes linked to lens wear, this could indicate giant papillary conjunctivitis (GPC), which needs a proper assessment rather than repeated short-term treatment.

Rare But Serious Types Worth Knowing About

While the vast majority of conjunctivitis cases are mild, a couple of specific types need faster attention:

  • Neonatal conjunctivitis — occurring in newborns, this can be caused by bacterial or viral infection and needs urgent medical assessment, as delayed treatment can occasionally affect vision
  • Conjunctivitis linked to an STI — certain sexually transmitted infections can cause conjunctivitis, which typically takes longer to clear and needs specific testing and treatment

These are uncommon, but worth knowing about so they’re not mistaken for routine pink eye.

How Is Conjunctivitis Diagnosed?

In most cases, a GP can diagnose conjunctivitis simply by examining your eye and asking about your symptoms, including how quickly they developed, whether one or both eyes are affected, the colour of any discharge, and whether you have accompanying cold or allergy symptoms. A swab test is rarely needed for routine, mild cases — it’s generally reserved for symptoms that are severe, aren’t improving, or keep recurring, so there’s no need to worry that a swab will automatically be part of your appointment.

How Our Online GPs Treat Conjunctivitis

  • Prescribe antibiotic eye drops or ointment for confirmed bacterial conjunctivitis
  • Recommend antihistamine eye drops for allergic conjunctivitis
  • Advise on safe home care for viral conjunctivitis, which doesn’t respond to antibiotics
  • Assess for rare but serious underlying causes if symptoms are unusual or persistent
  • Provide guidance on managing recurrent conjunctivitis linked to contact lens wear
  • Issue a fit note if your symptoms are severe enough to affect your ability to work

Why antibiotics won’t help viral conjunctivitis:

Just like a cold or viral sore throat, viral conjunctivitis is caused by a virus, not bacteria — and antibiotics only work against bacterial infections. Taking antibiotics for viral conjunctivitis won’t speed up recovery and can contribute to antibiotic resistance over time. This is why a GP may recommend simple home care rather than a prescription if your symptoms point to a viral cause.

Step-by-Step Home Care While You Wait to Be Seen

  • Boil water and let it cool completely — never use water straight from the tap
  • Soak a clean cotton wool pad in the cooled, boiled water
  • Gently wipe from the inner corner of the eye outward, using a fresh pad for each eye to avoid cross-contamination
  • Hold a cool, clean flannel over closed eyes for a few minutes to soothe discomfort
  • Use lubricating eye drops if your eyes feel dry or gritty
  • Avoid touching or rubbing your eyes, and wash your hands before and after each step

Preventing Conjunctivitis

  • Wash your hands frequently, particularly before touching your eyes
  • Avoid sharing towels, pillowcases, or eye makeup
  • Replace eye makeup regularly and never share it
  • Clean contact lenses properly and avoid sleeping in daily lenses
  • Manage known allergies with appropriate antihistamines during high-pollen periods
  • Keep children’s hands clean and discourage eye-touching during outbreaks at school or nursery

When Should You See a GP for Conjunctivitis?

Book an online GP appointment if:

  • Symptoms haven’t improved after 1–2 weeks
  • You have severe eye pain, rather than mild discomfort
  • Your vision becomes blurred or is otherwise affected
  • You have intense sensitivity to light
  • Symptoms are worsening rather than settling
  • You have a newborn with any signs of eye discharge or redness
  • Conjunctivitis keeps recurring, particularly if you wear contact lenses

Book Your Conjunctivitis Consultation Today

Conjunctivitis is usually straightforward and mild, but knowing exactly which type you’re dealing with makes all the difference to getting the right treatment quickly. Our online GPs are available 7 days a week — get diagnosed, get the right treatment, and get back to normal faster.

Book an Online GP Appointment — Same Day Slots Available

References

NHS England — Conjunctivitis Published: November 2023 | Last Reviewed: November 2023

NICE Guidelines NG81 — Conjunctivitis (Infective): Antimicrobial Prescribing Published: February 2018 | Last Updated: February 2018

Frequently Asked Questions

Viral conjunctivitis is typically contagious for 10 to 14 days. Bacterial conjunctivitis stops being contagious around 24 hours after starting antibiotics, or about a week if untreated. Allergic conjunctivitis isn’t contagious at all.

In most cases, yes. UK health guidance doesn’t generally recommend staying off work or school unless you’re feeling particularly unwell, as good hygiene is usually enough to reduce the spread.

Only if it’s bacterial. Viral conjunctivitis, the most common type, doesn’t respond to antibiotics and simply needs time and home care to clear.

Yes, viral and bacterial conjunctivitis can spread between adults and children through close contact, shared towels, or touching the eyes with unwashed hands.

Bacterial conjunctivitis often improves within a few days, especially with antibiotics. Viral conjunctivitis can take two to three weeks to fully clear, even with proper home care.

It’s rare for conjunctivitis to cause any lasting damage to vision. However, persistent or worsening symptoms should always be assessed to rule out other, more serious eye conditions.

Yes, particularly with bacterial and viral conjunctivitis, it’s common for one eye to be affected first before spreading to the other within a day or two.

It’s best to avoid eye makeup until your symptoms have fully cleared, and to discard any makeup used since symptoms began, as it may harbour bacteria.

Conjunctivitis affects the whole surface of the eye with redness and discharge, while a stye is a distinct, painful, localised bump on the eyelid.

Yes, seasonal allergic conjunctivitis is common during high-pollen periods and tends to recur annually if the underlying allergy isn’t managed.

Yes, any disposable lenses worn since your symptoms started should be discarded, and reusable lenses should be thoroughly cleaned or the case replaced before wearing them again.

Newborns with any eye discharge, redness, or swelling should be assessed urgently, as neonatal conjunctivitis can occasionally affect vision if treatment is delayed.

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