Perfect for employees needing official documentation for sick leave or for seamless communication in case of missed work.
Running out of your regular medication can be stressful, especially when you’re unable to get repeats from your usual GP in time. Our Emergency Medication service is designed to give you peace of mind during these situations. Through a secure video consultation, one of our experienced and compassionate online GPs will carefully review your circumstances and, where appropriate, issue a short-term private authorisation to help you continue your treatment safely. This service is intended for urgent, essential medication only and does not include controlled drugs.
Speak to a doctor in as little as 30 minutes
Your doctor may issue an Emergency Medication during the consultation if it is clinically appropriate.
Note: We’ll ask to see proof of a previous treatment, such as your NHS App, a receipt, or your medication box.
An emergency medication request is a short-term digital authorisation issued to help you continue essential medication when you’re been unable to obtain your usual medication in time.
This service is for patients who have run out of their regular medication and need urgent, short-term support until they can arrange their repeats with their usual GP.
Yes. This service does not cover controlled drugs, ADHD medications, sleeping tablets (such as zopiclone), strong painkillers (including opioids), sedatives, or medications that require specialist initiation or close monitoring. If this applies to you, our online GP will explain why during your consultation and advise on appropriate next steps.
To prescribe safely, we’ll ask to see evidence that the medication has been prescribed to you before, such as your NHS App, a recent receipt, or your labelled medication box.
Treatments are issued based on clinical judgement. If a treatment isn’t appropriate, the GP will explain why and discuss alternative options with you.
Simple. Fast. Efficient. We have streamlined the process.
